Refunds & Exchanges

Not 100% satisfied? Return your order within 60 days of delivery for a full refund of the product price — no questions asked.

You're responsible for return shipping, and original shipping fees (even if free at checkout) are non-refundable — unless the return is due to our error (e.g. wrong item sent).

1. Contact us — email support@posturehelps.com with your order number and the reason for the return.
2. Ship it back — we'll send you simple return instructions.
3. Get your refund — once we receive the item, we process your refund within 5–7 business days to your original payment method.

Need a different size? Just email us within 60 days and we'll arrange for the correct size to be sent right away — on us.

• Wrong item: contact us and we'll send the correct product at no charge.
• Defective product: send us a photo of the defect and we'll replace it — no return required.

Need to cancel? Please do so within 6 hours of placing your order. After 6 hours, orders move into fulfillment and follow our standard return policy above.

For a small fee you can add 100% Shipping Protection against damage, loss, or theft in transit. With protection, the full cost of reshipment is covered.

For any question about a return, refund, or exchange, email support@posturehelps.com — we're always happy to help.